Dynamics AX 2009 Home Page Icon Missing and Role Center not loads up

Issue
Some days back, we had this issue where suddenly the Home Page icon vanished from our DEV environment and the role center page won't load up in Dynamics AX thick client.

Resolution

1. Googled the issue and thanks to Brandon my friend who experienced similar problem and highlighted it in his blog http://dynamics-ax.blogspot.com/2010/06/dynamics-ax-2009-home-page-icon-missing.html

2. But unfortunately, the above troubleshooting step didn't apply in my case, as the upgrade checklist was up to date, but it definitely helped me as it gave me a clue to check out the EPGlobalParameters Table

3. Opened the ECPGlobalParameters table in AOT and found that the GUID for the URL was pointing wrongly to some another EP site.

4. Updated the GUID to point it to the correct EP Website and that did the trick!

Troubleshooting Dynamics AX 2009 AIF, WCF, IIS on Windows Server 2008 R2

Issue: We installed AIF on Windows Server 2008 R2 running 64 bit, but was unable to browse the website as it was throwing HTTP – 403 Error and the application pool was getting stopped by itself.

Checked the application pool service account and tried restarting the application pool. Restarted IIS but still the application pool stops when we browse the website.

Also, IIS was unable to recognise the .svc extension.


Troubleshooting Steps:

a. Firstly, .svc extension was not getting recognized by IIS, So had to run the servicemodelreg utility which registers WCF (.svc mime type and related handlers into IIS)

http://msdn.microsoft.com/en-us/library/ms732012.aspx

b. Then, the next error which I got was aspnetcompatibility, which got resolved by turning off the aspnetcompatibility flag in web.config

c. Then, encountered this error, and it got resolved by giving permission for the business connector account to read/write to %windir%/temp folder

d. Finally, in order to access the webservice from a different machine, had to go turn on the anonymous access at DynamicsAXAIF website.

Free Dynamics AX Training Website

To All Daxians,


"Dynamics AX training site includes simple tutorials that will help you understand basic Trade and Logistics business processes and their realization in Microsoft Dynamics AX ERP system. It is useful for both the beginners and the advanced Microsoft Dynamics AX users."

Visit http://www.dynamicsaxtraining.com/, its free!

Happy Dax'ing

Hotfix rollup 5 (982811) is available for Microsoft Dynamics AX 2009 SP1

Yesterday, as I was searching the KB in PartnerSource for some solution, accidentally I bumped on this link in KB,
that the latest rollup for Dynamics AX 2009 SP1 is released, The release date was on 4th July, 2010, but MS has not published this in the PartnerSource > Solutions > Dynamics AX Page. That's strange though!

Anyways, one can view the fixes available and request for download of these fixes from the link below (Please note that it requires PartnerSource Login)

https://mbs.microsoft.com/knowledgebase/kbdisplay.aspx?ntzsmnwukntmmyvorspqlqqyotvqpuuprlyrrqrlxskzpq

The rollup 5 has one of the fix which we desperately needed to fix one of the issues which we are constantly facing on our DEV AOS box and which I had posted in one of my previous blog http://daxdilip.blogspot.com/2010/06/microsoft-dynamics-ax-application.html

Troubleshooting AIF Fault Errors X++ Exception has occured

Overview  For our project, we were developing bunch of AIF Web Services to be consumed by external applications such as Commerce Server and Custom ASP.Net web apps.

Issue We initially tried to generate some of the standard out of the box web services for creating customer, vendor etc. The generation was successful but when consuming these web services through a Test harness .Net Windows App, We encountered the following two errors in Event Viewer

Event Log 1

Microsoft Dynamics AX Business Connector Session 9.
An X++ exception has occurred.

Request Failed. See the Exception Log for details.
 
Event Log 2: 

The description for Event ID 0 from source Dynamics Application Integration Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.



If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:
An error occurred while Web service request http://wdmaxaosdev01vm.retail.ad.cmltd.net.au/MicrosoftDynamicsAXAif50/liqtrlrservice.svc and action http://tempuri.org/LIQTRLRService/create were being processed. Error details:
.


Request Failed. See the Exception Log for details.


**Exception:**

Message: Stack trace: at Microsoft.Dynamics.BusinessConnectorNet.Axapta.CallStaticClassMethod(String className, String methodName, Object[] paramList)


Request Failed. See the Exception Log for details.



at Microsoft.Dynamics.IntegrationFramework.Service.WcfAxAdapter.SubmitMessageToAx()


The specified resource type cannot be found in the image file

Solution
There was no track of any X++ exception messages in the Basic > Periodic > Application Integration Framework > Exceptions Form.

After some time of troubleshooting, got to know that the .Net Business Connector Configuration was missing on the AOS Server where AIF was installed. Creating a .Net Business Connector Configuration by going to Control Panel > Administration Tools > Client Configuration Utility resolved the issue.

You can find some related information about AIF in my previous post
http://daxdilip.blogspot.com/2010/05/aif-links.html